FAQ

Answer: SURAJI Health LLC currently provides telehealth and virtual wellness services exclusively to patients physically located within the State of Florida. While our founder maintains multi-state nursing licensure, our clinical practice operations and patient intake are actively serving Florida residents at this time.

Answer: We operate a streamlined, cash-based virtual wellness practice focused on general telehealth consultations, general wellness lab ordering, and specialized menopause patient laboratory evaluations. All appointments are conducted securely online for your convenience.

Answer: Yes. While our upfront plan fees cover professional consultations and lab evaluations only (with no pre-paid medication costs), if a licensed provider determines during your clinical evaluation that a prescription is medically necessary, they can securely e-prescribe it directly to your local pharmacy using our e-prescribing system (DrFirst)..

Answer: Booking is simple and transparent. You can select your desired flat-rate wellness plan or consultation type directly through our website. Once booked, you will receive access to our secure Practice Better client portal, where you can complete your health history intake and submit your government-issued ID for residency verification prior to your virtual visit.

Answer: We take your privacy very seriously. All virtual consultations, health intake forms, and diagnostic records are housed within encrypted, HIPAA-compliant platforms (such as Practice Better). We adhere strictly to professional healthcare privacy standards and never sell or misuse your personal or health information.

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